Meet Kelly Ronald, and words like ‘Go-getter’ ‘Authentic’ and ‘Exceptional relationship builder’ quickly come to mind.

Kelly has joined Custom Residential leaving behind an impressive track record in the hospitality industry where in any position she held, she consistently and swiftly exceeded expectations and became a major asset to the company.

Most recently Kelly was employed in a Senior Reservations role at the Quest Ponsonby where she in less than a year reached record earnings for the company as well as significantly improved their customer relations.

Prior to that Kelly was a Stewardess on luxury motor yachts journeying the Atlantic and Pacific oceans as well as the Mediterranean and Caribbean seas to name a few, catering to the every need of the owners and their guests.

ENSURING AN EXCEPTIONAL EXPERIENCE

Being crew aboard a multi-million dollar yacht might seem like living the high life, but Kelly can attest to the fact that behind the glamorous scenes lies a reality of extremely hard work with unrelenting attention to detail and a second to none dedication to the job, that ensures an exceptional experience for all on board.  “Crewing aboard a super yacht is a first class, real life education in excellence and accountability and an unrivalled opportunity for travel and adventure,” says Kelly.

With her outstanding gift for communication and client relations, she was a firm favourite with both guests and crew alike: “It is safe to say that Kelly’s organisational skills, diligence and efficiency have only ever been surpassed by her bright, bubbly and charming personality,” is one comment.  

SERVICE AND ETHICS

Other references stem from her time managing luxury rental properties on Cape Town’s prestigious Atlantic Seaboard: “Kelly is one of a kind, her work turn over rate, professionalism, charm and understanding of service and ethics are remarkable. I cannot speak highly enough of her.”

Kelly was born and bred on the north coast of KwaZulu Natal, South Africa. She made the move to New Zealand, together with her husband, after having fallen in love with the country, the lifestyle and the people on their first visit here almost three years ago. She has many interests that include a fond love of property, its interiors and the great outdoors.