I have known Marc for longer than 10 years. He has always been attentive, helpful and provides genuine good service with no pressure.  Marc helped me sell all my three properties one after the other over a six month period He was patient and made the whole process pleasant and not stressful.

I highly recommend him. 

Dr Omar Gailani - Obstetrician & Gynaecologist
Capital Women’s Health, 21 Napier Close, Deakin ACT 2600

In 2005 Marc helped us secure the property we have just sold at 45 Regina Street, Westmere, Auckland. Marc had kept in contact with us since then and he was the obvious choice to market our home once we decided it was time to move on.

We had full confidence that Marc would be able to expertly market our property in a unique location and ensure the marketing and sales strategy would ensure a successful result. We were extremely impressed throughout the campaign with his communication and organisation. An added bonus was Marc securing an editorial in the Herald Property supplement at no cost.

Marc kept us updated on an almost daily basis via phone calls, regular reports (which were always accompanied with a phone call or face to face meeting) and he was always available at any time to answer any additional questions we had.

Come auction day, Marc and the auctioneer Keith Dowdle certainly made the experience easier for us both. We were very impressed with the way the auction was run and the bidders managed.

We felt very comfortable working with Marc and the team at Custom Residential. All our expectations were exceeded. We would have no hesitation to recommend Marc and the Custom Residential team and would certainly use their services again in the future.

We have really appreciated his effort and commitment throughout the entire process.

Marc was referred to us by a friend who had a recent fantastic experience with him. We were helping mum to sell the family home and after meeting him, decided Marc was the agent for us. From the beginning, he was down to earth, professional, transparent, really made us feel like a priority and treated us with compassion. Throughout the whole process Marc's communication was outstanding and his progress reports very detailed and helpful.

The thought of an auction was quite daunting but his confidence in this sale method reassured us greatly. Auction day was nerve wracking and exciting. It was lovely to share a bottle of bubbles with him once the hammer had fallen and we were super happy with the result. Between sale and settlement, he was still proactive and available for advice. Even after settlement, Marc went totally above and beyond the call of duty to help us out with finding a new place to buy for mum. We really appreciated this and would not hesitate to recommend him to anyone! Thanks Marc

Grace Parry

Lois Parry

Te Atatu Peninsula

I have no hesitation in heartily recommending Marc as an excellent real estate agent. He sold our property at 87 Marine Parade, Herne Bay, and it was a remarkably stress-free experience. Marc's sensible marketing advice and strategy ensured we got the best possible price in the quickest time. He was a pleasure to deal with and I always felt he was on our side, working in our interest. My wife Janet and I would use Marc again if we were crazy enough to want to sell our new place. 

On behalf of Michelle and myself, we would like to thank you for your hard work in selling our property in Te Atatu Peninsula. We were impressed with your freindly, professional and thorough approach you took in marketing our property, and the detail you shared with us around potential interested parties. We were fully informed through the successful marketing campaign, which gave us some assurity, that we had the right man for the job.

I had heard that auctions could be stressful, but we felt confortable in your recommendations and advice, to get the best result for us. We appreciated your follow-up phone calls and emails to see how we were progressing with our next move to realise our lifestyle goal, as well as your positive attitude and encouraging conversation. Mark, we would be more than happy to recommend engaging your expertise to any potential vendors in the future. Thanks again for all your help and support,

Warm Regards, James & Michelle Heyder

We recently sold our property with Marc Collins from Custom Residential. Our experience working with Marc was very positive.  Marc gave Lucy and I confidence that our property was being marketed by an expert and he was working hard to ensure we would get the best result.  What really stood out for us was Marc's communication. Marc not only consistently updated us on progress in a timely manner, but he also provided us with genuine feedback and advice.

Marc's great communication gave us confidence that potential purchasers were having the same experience as us. As a seller it is important to have confidence that the potential buyers feel comfortable interacting with the agent.  We can confidently endorse Marc and the Custom team. If you choose Custom and work with Marc you can rest assured that you are in good hands and Marc and the Custom team will deliver you the best result.

Marc helped us sell our property in Stokes Avenue, Te Atatu Peninsula late last year. I can't speak highly enough of him.

Marc is a very approachable and straight talking professional. He has the unique ability of being an exceptional salesman without leaving people feeling like they have just received a "hard sell".

He kept us very informed about the process and gave us fantastic updates along the way. While our auction was passed in, Marc carried on working with the top bidder to secure a result shortly after wards. We would highly recommend Marc to anyone looking to sell their home.

I wish to thank you and your team for the way in which you handled the sale of my mothers property Second Avenue, Kingsland.  Everything you told me from our first meeting went exactly as you said it would,keeping me informed at every stage. 

On auction day I was extremely impressed, dealing with my brother getting the absolute best price in a very tense situation, WELL DONE.  I would not hesitate in recommending you and your team to anyone in need of your professional services.

I am so pleased I choose you over the other agents of which I also had interviews with prior to deciding on your services.

7^th September 2015

Dear Marc

Just wanted to take this opportunity to formally thank you and Custom Residential for the solid job you did in selling our 43 Parrish Rd, Sandringham home in July.

Both Stephane and I were really impressed with your work ethic and professionalism, ensuring that we were constantly kept informed and updated every step of the way. 

We were happy with the number of potential buyers you managed to get through the property over a three week period, the feedback you were able to garner from them and the fact that we had four potential bidders on auction day.  We also felt you and the Custom Residential auctioneer handled the tenseness of auction day extremely well, making the experience considerably easier for Stephane and I.

Finally, we really appreciated the fact that you were able to use your media contacts to secure – at no cost – special top placement editorial on our home in the Herald  property supplement which we know was extremely well read.

Thanks again Marc, we would certainly have no hesitations recommending you and Custom Residential to anybody looking to sell their home.

Yours sincerely

Mary Shaw

"This is the second occasion we have worked with Marc as our real estate agent. Marc worked hard for us at all times and communicated well. He put together a comprehensive
sales and marketing package but was also willing to take on board our special needs. In the end, Marc was a well-priced agent who got us the result we were looking for.

Thank you."

From the start of the process Marc’s expertise was evident in helping me in deciding the sale strategy, budget and timeline. This was then built on during the marketing phase when his local knowledge and professionalism in reporting buyer interest helped provide me with confidence that the property was being well presented to the marketplace. Finally his maturity and experience on auction day provided invaluable guidance in both setting the reserve and in adapting sale conditions to market feedback that ensured an excellent price was achieved.

All of the above was particularly important in my case because I live in the UK and was not close to the Auckland property market and therefore Marc’s guidance was crucial.

Lastly I especially enjoyed Marc’s low key no nonsense style and his straight forward approach that didn’t resort to clichéd Real Estate agent flummery which meant that the sale process was a pleasure rather than a chore.

Marc Collins at Custom Residential has now sold two properties for us under quite different circumstances. We had an apartment to sell and our house in Mt Albert to upgrade our family home.

Marc managed our expectations and educated us on the whole auction process really well. He sent us along to auctions that had a lot of bidding and also to auctions that didn’t so we could see how they worked. He explained what the outcomes can be despite the two different ways an auction can go. When we sold the apartment this was especially relevant and despite a complete lack of bidding Marc managed to secure the sale price above our expectations and $60K above where the auction was turned in at. The result of this auction really was a testament to Marc’s negotiation skills which we believe are exceptional.

Our house had a lot more bidding activity and even though the dynamic was very different he was still great at advising us on the best strategy to ensure we sold for the best price. We had no idea of how auctions work or buyer psychology and I really believe that the strategies we employed off the back of Marc’s recommendations meant we got the best price we could on both counts.

Marc communicated really well with us. We knew what buyer feedback was at all times. Summaries and reports after Open Homes were on time and always came with a phone call to explain the insight behind the report which we found really useful. Marc was accommodating and would often pop over after work hours if we needed to discuss anything and with two small children, coming to the house was never an issue.

To cap it all off Marc was also brilliant at helping us try to find a house to buy. Throughout what really was a difficult process Marc kept in contact and was not only reassuring but backed it up by giving us a heads up as to what was coming on the market and worked his contacts on our behalf. I wouldn’t hesitate in recommending Marc to anyone who is looking for someone professional to not only market their property but get the best possible price.

I engaged Marc Collins last October to sell my villa in Summer Street, Ponsonby. I had looked at a few other agents but I had dealt with Marc a few years ago when I was in the buyer shoes and found him to be really honest and transparent to deal with.

He had some great advice on how to correctly market the property and once on the market didn’t continue to talk down price expectation or shift off what we had decided on. He knew the job he had to do and he just delivered.

Although the saying ‘go the extra mile’ is often used, Marc really does run his business around this. Nothing ever was an issue, offering to help with letting in trades people prior to the property going on the market etc.

We absolutely recommend Marc if you are after a no-nonsense, results driven agent, who really works for you. He really understands the market and has a great knowledge and game plan on how to get the best result.

Kind Regards, Sarah Foote.

We chose Marc Collins as our Real Estate agent for the sale of our first home and cannot recommend him highly enough to future house sellers. Throughout the entire process we found him to be professional, discreet, strategic and straightforward with us.

He was incredibly prompt with his appraisal and marketing strategy, and diligent throughout the marketing campaign. He always followed through on everything he said he would deliver. And it was apparent at all times during the process that he was working to get the best deal for us, as his client.

He is excellent at communicating between different parties to keep everything moving forward smoothly (so much so, that our very seasoned, award winning mortgage broker praised his work and wanted his phone number!).

We would engage his services again in the future and do not hesitate to recommend him to anyone else.

My family and I have had the greatest pleasure in working with Marc Collins during both the sale of my home and the purchase of another property on the Te Atatu Peninsula. I would like to pass on our heartfelt thanks for Marc’s huge efforts and hard work in selling my property at 11 Montmere Avenue - I am very happy with the sale price reached. Marc personally went out of his way to find the home we purchased on 9 Stokes Avenue and I am eternally grateful for this. My family and I cannot thank Marc enough for everything he has done. Marc went well above our expectations with both the sale and purchase, acting in a highly professional and empathetic manner. Both transactions went extremely well due this. On every occasion Marc presented me with his honest opinion and gave excellent suggestions on what I could/should do. Marc possesses remarkable sales skills, knowledge and understanding and I would personally recommend him to whomever I am speaking with if at any stage they decide to sell a property.

I would like to document my thanks to Marc Collins, Realtor, for his assistance in the recent sale of my Herne Bay home.

Throughout the process Marc was professional, straight forward, kept me regularly informed of interest in the sale, and worked to my advantage in ensuring appropriate sale by negotiation at the close of the sale period.

I would recommend Marc to others wishing to sell a property in Auckland for his honesty and directness, commitment to the process, and willingness to accommodate my wishes with regard to marketing and process. He had a good understanding of the Western Bays market and gained a favourable sale for my wife and myself.

Marc Collins came highly recommended to us by New Zealand's top real estate auctioneer Mark Sumich. We were impressed by Marc's commitment to selling our property at a difficult time of the year. We found him to be extremely organised and he always kept us well informed with daily updates, which we appreciated. He worked tirelessly with us and prospective purchasers until we reached a satisfactory conclusion. We appreciate all the effort and commitment that Marc put into the marketing and sale of our property.