NO FRILLS, STRAIGHT-UP, BEST PRACTICE

Scott has shown grit and determination since entering the industry during a recession, thereby proving that sticking to the basics and doing it well is an approach that works in any economic climate. His approach to real estate is one of no frills, straight up, best practice style that has been received well as evidenced by successful sales late in 2009, and already this year he has a number of happy clients who have sold through him.

SERVICE UNDER PRESSURE

Scott believes in being incredibly organised, meticulous, and thorough throughout the sale process. He is non-negotiable when it comes to the basic necessity of keeping communication flowing to all parties when listing a house or negotiating an offer. “There’s nothing that infuriates buyers and sellers more than not knowing what’s going on”, says Scott and he works hard to ensure that this does not happen on his watch. "Service delivery under pressure is a strength of mine and I love to multi-task and keep everyone in the loop whilst delivering excellent service levels to all parties while bringing them the desired outcome.” Working as a project manager to tight deadlines and high expectations on multi-million IT projects in the past has helped him to keep these high levels of service as a negotiator.

ANSWERS READILY AVAILABLE

Extensive on-going training at Custom has heightened Scott’s skills and professional attitude, and he is acutely aware of the value in continuing to upskill. “The property market in the area we work in is a market of well educated people, where answers are demanded and expected quickly and accurate facts and figures need to be known and to be always at hand”. Scott works hard to ensure he has these answers readily available for every property that he works with.

SPORTS FANATIC WITH A POSITIVE OUTLOOK

Scott is also our self confessed sports fanatic and plays competitive squash, tennis and cricket. Having travelled the globe to many major sporting events he describes the 2003 Cricket World Cup in South Africa as a special highlight, and although he’s been present at the last three All Blacks Rugby World Cup match losses he’s not ruling out banning himself from the 2011 Rugby World Cup just yet!

He feels excited and privileged to be working in the greater Ponsonby village and his specialist area of Westmere, and has a positive outlook for the near future: “I see a year of consolidation for the majority of people. A year of slow but steady growth where property investors will assess any new tax implications for themselves, and where buyers and sellers will continue to keep property moving in our central suburbs with a view to increased opportunity and optimism towards 2011”.

WHAT PEOPLE SAY ABOUT SCOTT

WHOLEHEARTEDLY RECOMMEND SCOTT

"Scott managed the sale of our property at 8 Islington Street, Ponsonby. Scott made an enormous effort on our behalf to secure a sale in a very challenging market.

He ensured that all stakeholders in the sale process were looked after including the tenants, property manager, prospective buyer and most important us, the vendor. I wholeheartedly recommend Scott. He offers integrity and a commitment to ensuring that you receive the best possible service".

Mark and Christelle Donaldson

Hi Scott and Rose

Thank you so much for all your help with selling 88 John Street. Mum and Dad have obviously kept me up to date with the outcome of the auction yesterday, which we are really pleased with, and which we know is attributable in large part to your professionalism and hard work. Not only that, we also really appreciate all the things you did assisting with staging the house, the extra housekeeping and dealing with pesky doors and alarms - all over and above the call of duty! You've both been a complete pleasure to deal with.

Best regards

Sharon McGrath