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"One by one, I've moved all my properties over to Louise as she has a no-nonsense but fair approach with my tenants and is quick to respond to any questions I may have. Top notch."
- Zoe MacFarlane

 "I’m so impressed. At the end of a 1-year tenancy, Louise achieved a rental increase of 25% for me for the following year.
This was done and managed without a day's vacancy in between. An amazing outcome."
Ponsonby Landlord

"I have recently purchased two investment properties with other real estate companies. I placed them under Louise's care and she achieved weekly rents that far exceeded the appraisal ranges I was given by the other companies. This makes a big difference to me and my family - I could not be happier."
Ponsonby Landlord

 

"Dear Louise, thank you for your excellent service. We appreciate the attention to detail and the stress-free management."
Ponsonby Landlord

 

WHY CUSTOM RESIDENTIAL PROPERTY MANAGEMENT?

Custom Residential entered the Property Management sector of the industry on the basic premise of:

“There just has to be a better way.”

The team at Custom noticed other agencies' model of seeking to build huge, high-volume rent rolls that are incredibly hard to manage effectively, and we saw a need to do things differently.

The idea of a low-volume and more boutique approach to city fringe property management was hatched and we put together the Custom Residential Select Portfolio.

WHAT'S DIFFERENT ABOUT CUSTOM RESIDENTIAL PROPERTY MANAGEMENT?

1. We operate a very small and manageable property portfolio of around 150 homes.

2. We professionally photograph each of our new managements to help provide the basis of the very best marketing possible for that property.

3. We market a home that is for rent, to the same standard and level of care that we would a home that was in a full ‘for sale’ campaign.    

4. We complete a full professional floorplan of each property to assist with the marketing of that home and provide prospective tenants with the very best information possible.

OUR KEY AREAS OF FOCUS ARE:

1. Highest quality marketing to attract the best tenant at the best weekly return for our client.

2. Tough and Methodical tenant selection processes.

3. On-going care, communication and reporting.

4. Care and protection of our clients asset through a hands-on approach enabled by a low volume portfolio.

OUR CORE BUSINESS:

We have chosen to specialise in representing properties on the Auckland City Fringe that typically sit in the $800 to $2,200 per week category.

The Custom Team carry a strong database and network for homes and potential tenants in this bracket and have built up a proven track record of success in this particular area of the market.

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